Client Background:
A well-known semi-finished food wholesaler in Hanoi, Vietnam, supplies over 60 breakfast shops daily with high-quality semi-finished chive pies. Their core competitive advantage lies in using fresh, long, and intact chives to preserve optimal flavor and texture.

Pain Points & Challenges:
The client had previously purchased several standard pastry filling machines available on the market, but none could meet production requirements. The key issues were:

• Excessive water loss: Traditional screw conveyors applied excessive pressure, squeezing out large amounts of chive juice, leaving the filling soggy, diminishing taste, and causing loss of nutrients.
• Severe clogging: The long chive fibers easily tangled and clogged the rectifier, making continuous output impossible.
• Low efficiency: Forced reliance on manual processing created a production bottleneck, unable to meet growing market demand and severely restricting business growth.

The purchase requirement was straightforward: the pastry filling machine had to eliminate both clogging and water loss to meet their needs.

Our Solution
Facing this common industry challenge, Shanghai Papa Industrial Company did not resort to offering unsuitable standard products. Instead, we immediately formed a dedicated technical task force.

Diagnosis: Our engineering team conducted multiple on-site discussions with the client and analyzed why competitor machines had failed. The core issues were identified as improper compression ratios and ineffective structure.

We created a fully tailored solution:

• Special Low-Compression Screw: Redesigned pitch, rotation, and blade smoothness to enable gentle conveying rather than forceful squeezing, fundamentally preventing juice loss.
• Innovative Hopper Structure: Optimized internal angles and guide channels so long chives could be smoothly and orderly fed in, avoiding tangling at the entry point.
• Customized Rectifier: Fine-tuned outlet dimensions to perfectly match the screw’s conveying characteristics, ensuring smooth and consistent extrusion.

Results & Value:
The customized pastry filling machine was delivered to the client’s factory and succeeded on the first trial.

• Water loss solved: Filling remained dry and firm, with chives fresh and green, preserving their original flavor and nutrition.
• Clogging solved: Long chive pieces were extruded continuously and evenly, with a smooth production flow.
• Efficiency breakthrough: Achieved fully automated, continuous production, efficiency increased several times compared to manual work, with capacity now meeting both current and future business expansion needs.

Client Feedback:
The client highlighted that the solution was unlike anything offered by other suppliers, noting that the customized machine fit their operations perfectly and revolutionized their workflow.

Reliable After-Sales Support

• We provide all necessary customs clearance documents on time so that you can receive your goods promptly.
• Our engineers will visit your factory to install and test the machines and train your staff until they are comfortable operating them.
• We offer a 12-month warranty and free spare parts from the shipping date.
• Lifetime service for all our machines.